MATO D2D

Manage Booking

Future-ready booking management for tickets, passenger details, and support.

One place for ticket, support, wallet, and journey status

Manage Booking is prepared around passenger ownership so the right user can view only their own journey, notifications, wallet, and support context.

Booking dashboard

Passengers can reach trip details, selected seat, route, journey summary, notification center, and timeline from protected dashboard areas.

MATO Wallet supports cash balance, loyalty credit, passbook entries, recharge, refund, compensation, gift, family, and corporate wallet foundations.

Call and email support actions include route, ticket, mobile number, issue type, and callback details so passengers can report problems clearly.

How it works

Step 1

Step 2

Open dashboard or wallet

Step 3

Check booking, ticket, or transaction

Step 4

Contact support with reference details