Before boarding
Keep your ticket or QR ready, confirm pickup point, check selected berth, and arrive before the boarding window.
MATO D2D
Boarding Guide
Airport-style boarding flow for passengers, luggage, QR check-in, and support.
A calm boarding flow from ticket to berth
The boarding guide explains how QR validation, passenger confirmation, luggage status, staff help, and journey notifications work together.
At pickup point
Staff can validate the QR, confirm passenger identity, register luggage where needed, and update boarding status.
After boarding
The journey timeline, notifications, tracking, and support flows keep the passenger informed through departure and arrival.
How it works
Step 1
Show QR ticket
Step 2
Confirm passenger and berth
Step 3
Register or load luggage
Step 4
Board and follow journey updates