MATO D2D

Family Tracking

Shareable journey visibility for family members without disturbing the passenger.

Family visibility without exposing private account data

Family tracking is designed around safe journey status sharing, ETA context, pickup/drop progress, and clear passenger-controlled information.

Shareable progress

Family can understand route progress, delay updates, and arrival context without needing passenger login credentials.

Journey events such as booking, boarding, bus departed, delay, rescue, and completion can be shown in simple chronological order.

The architecture avoids exposing internal notes, staff-only records, raw database fields, or unrelated passenger information.

How it works

Step 1

Passenger books a journey

Step 2

Tracking and timeline events begin

Step 3

Family receives safe journey visibility

Step 4

Journey completion closes the shared status