MATO D2D

QR Berth Assistant

Berth-level journey dashboard for live location, ETA, support, and staff call.

One QR link for the passenger's berth and journey help

The QR Berth Assistant is prepared to connect ticket identity, boarding status, journey timeline, support, luggage, and future live tracking.

Ticket-linked assistance

The passenger journey reference stays attached to berth, route, coach, pickup, drop, payment, and support context.

QR validation helps staff confirm the right passenger, right booking, and right journey while blocking duplicate boarding attempts.

When a passenger needs help, email, call, wallet, timeline, and notification context can guide support without asking everything again.

How it works

Step 1

Open QR or journey link

Step 2

Confirm berth and route details

Step 3

View boarding and journey progress

Step 4

Contact support with ticket context