Customer Support

WhatsApp

Booking, boarding, and live journey help

Launch connection ready

Use the official MATO D2D support contact for journey, ticket, route, refund, partnership, or passenger assistance.

WhatsApp action

Choose this support action and the MATO D2D team will guide you with the next step.

Open WhatsApp

Official WhatsApp number

Connected to the MATO D2D passenger support workflow.

Approved message templates

Connected to the MATO D2D passenger support workflow.

Booking status lookup

Connected to the MATO D2D passenger support workflow.

Support handoff

Connected to the MATO D2D passenger support workflow.